The speed at which cyber attackers are moving presents some massive challenges that organizations must be prepared for in the coming year, especially as innovations like generative AI continue to proliferate. It’s no surprise as generative AI matures and is adopted by more enterprises that threats against data security will continue to grow. We already […]
Written by martechcubepawan
In the fast-paced world of modern business, efficiency and flexibility are paramount. Virtual assistants (VAs) have emerged as a vital resource for businesses seeking to streamline operations and manage tasks more effectively. Whether you’re an entrepreneur, a small business owner, or a corporate executive, virtual assistants can offer significant advantages by handling administrative, technical, and creative […]
Written by Romelie de Leon
In today’s hyper-connected world, businesses operate on a global scale, transcending geographical boundaries. With customers scattered across continents and cultures, providing exceptional customer service has become a complex yet crucial endeavor. In the digital age, where information spreads like wildfire and customer feedback can go viral in seconds, mastering international customer service is no longer […]
Written by Aitech trends
Dev, can you start by sharing the journey that led you to establish QueryPal and what inspired you to focus on transforming customer support through AI-powered ticket automation? The journey to QueryPal began with my experiences at Google and PayPal, where I saw firsthand the challenges of scaling customer support. I realized that while AI […]